Using storytelling to encourage people to save energy

Explainer video | 2019
E-Control

E-Control is the independent supervisory and regulatory authority for electricity and gas in Austria. It stands for transparent information, a high level of technical expertise, objective and appropriate regulatory decisions and a strong focus on service, especially for all consumers.

It promotes a cost-effective, competitive, efficient and sustainable energy system with a high level of security of supply.

It sees itself as a point of contact and advocate for all energy consumers and stands for consumer protection and fair competitive conditions for all customer groups.

Illustration von vier tanzenden Personen in einem Wohnzimmer

The challenge

How to get the whole of Austria to save energy?

An explainer video can do many things. But getting an entire nation - 9 million people - to save energy? E-Control wants to contribute to this. As the supervisory and regulatory authority for the Austrian electricity and gas market, one of its tasks is to educate citizens about efficient energy use. And our explainer videos are designed to help with this.

The solution

E-Control and youknow find together

By chance, E-Control came across an advertisement for our workshop on storytelling. Our marketing team must have done something right, because a short time later we were able to welcome the E-Controllers to our workshop. There they learned tips on explaining and telling stories.

Foto von zwei Personen die einen Vortrag halten

The core element of every story: the main character. But who could be the main character in explainer videos about saving energy? An electric eel? A petrol pump? Almost. On this day, the idea of the Wagner family was born, which would later be brought to life in films. And so the foundation stone for the explainer video series was laid.

Illustration eines Fernsehers mit Lautsprechern auf dem Musik läuft

The result

The Wagner family

A family needs energy. Every day. Sometimes even several times. And just like our target group, a family is made up of very different types. A perfect approach, therefore, to reflect all energy-related needs in different characters: In our Wagner family, we have daughter Laura, who is studying eco-energy technology and wants to save energy. And dad Bernd, who is worried about high investments. Mom Viktoria travels a lot by car, son Max likes technology and grandma Helga just loves nature.

It's easier to build a relationship with people than with pure facts. Packaged in little everyday stories, they arouse emotions and stay in the memory longer. Step by step, the Wagners are saving their way into Austrian hearts. And because saving energy is of course a heroic act, the Wagners - spoiler alert - become genuine superheroes themselves towards the end of the film series. What more could you want?

A theme for every movie

Of course, it takes time to get to know a family. That's why, in the first of five explainer videos, we first introduce the Wagners - with all their wishes, fears and reservations. Their dream is to be able to pay for a nice hotel vacation with the money they save on electricity, fuel, heating gas and oil. Will they make it? They certainly don't do badly: in the second movie, dad Bernd saves a lot on heating costs. Then son Max switches off all the power guzzlers. In movie four, mom Viktoria makes the fuel bill shrink. Last but not least, the Wagners learn how to generate their own electricity in the fifth movie.

Do you now want to know why it makes more sense to ventilate the house than to tip it? How much fuel does the roof rack consume? And what temperature is sufficient in the freezer compartment? Find out - with the Wagner family from E-Control.

llustration einer Person, die eine Lampe und eine Küche inspiziert.

Become an explanation expert too!

Do you sometimes find it difficult to make your topic simple and understandable for non-experts? Is it difficult to convince your target group of your products or services? Would you like to convey your topic in a clear and entertaining way?

In our workshops on the topics of complexity reduction and storytelling, we pass on our know-how to you - and, like E-Control, turn you into explanatory experts yourself.

I want to be on the waiting list!

Foto eines jungen Mannes der mit Kopfhörern vor einem Laptop sitzt und etwas auf ein Notizblock notiert. Ein schwarzer Kreis zeigt:
Kreisbild von Max Winnen

Maximilian Winnen
Business Development Manager

Let's get started! We look forward to your project

Product launch, change process, company presentation or a new workflow - whatever you need to explain. Let's talk about it! Together we can lay the foundations for the success of your project.

Let's talk

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