Knowledge-Buddy

AI learning assistant that makes company knowledge accessible to all

No more searching and asking around: the Knowledge-Buddy consolidates your organization’s know-how in one place and delivers the right answer exactly when it’s needed.

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Features | Coming Soon | Case Study

The knowledge is there, but no one can find it.

Every organization holds a vast amount of knowledge: in documents, systems, project files, and, above all, in the minds of experienced employees. The problem isn’t a lack of knowledge, but rather access to it:

  • Knowledge is everywhere and nowhere: scattered across countless systems, folders, and email inboxes, with no reliable central hub
  • Onboarding takes too long: New employees rely on constant handoffs, and the pace and quality vary
  • Experiential knowledge is at risk of being lost: when an experienced employee leaves, often irreplaceable know-how goes with them
  • Always the same questions: experts waste valuable time providing information that could have been documented long ago

Save time and preserve knowledge

Knowledge is only useful when it's available at the right moment. The Knowledge Buddy turns scattered know-how into a dynamic, reliable resource:

8-12h

time employees save each week that would otherwise be spent searching for information

50%

faster onboarding of new employees

24/7

reliable answers at every location, on every shift

1

central source of knowledge instead of dozens of scattered systems

Features

What makes the Knowledge-Buddy so effective

Answers in the right format

Sometimes a short text is enough; other times, a flashcard, a video, or a short audio clip can help. The Knowledge-Buddy delivers knowledge exactly as the situation calls for – not just as a wall of text.

One-stop shop for everything

Instead of searching through five different systems, your employees can simply ask the Knowledge-Buddy. It aggregates knowledge from documents, training materials, and project files and makes it searchable in context.

Answers come from verified sources, not guesses

Every answer comes from a curated, company-specific knowledge base and includes a source citation. This means everyone can rely on the information, even when it comes to sensitive topics.

Preserve knowledge based on experienced

The valuable know-how of experienced employees is systematically documented and made available for long-term use – before it leaves the company along with the employee.

Consistent across all locations

Everyone receives the same reliable answer – across all locations, on every shift. This significantly reduces follow-up questions and sources of error.

It shows trends, not individuals

The analytics dashboard provides anonymized and aggregated data on which questions are asked most frequently and where knowledge gaps exist – without revealing any information about specific individuals. This way, you know exactly what content you should add.

Coming soon

Your Knowledge-Buddy can create learning nuggets now – live during a conversation

Learning-Buddy meets WBT: Soon, your Knowledge-Buddy won’t just answer questions – it’ll create interactive mini-trainings right in the middle of a conversation—tailored to you and presented in a clear, engaging way. This is especially valuable during onboarding: New employees often don’t even know what questions to ask. Instead of merely responding to requests, the Buddy systematically builds the necessary foundational knowledge and delves deeper at just the right moment. This combines the systematic knowledge-building of e-learning with the precise support of a learning buddy in everyday work. It’s not an either/or situation – it’s the best of both worlds.

What sets a Knowledge-Buddy apart from ChatGPT or a Company-GPT?

A generic AI tool knows the internet, but it doesn’t know your company. That’s exactly what matters when it comes to knowledge management:

Feature ChatGPT Company-GPT Knowledge-Buddy
Answers based on your verified company knowledge
Strictly limited to the knowledge base – no made-up answers partly
Automatic source citations partly
Answers in various formats (text, flashcard, audio, video)
Structured preservation of experiential knowledge
Consistent answers across all locations partly
Ongoing maintenance and updating of content
Analytics dashboard with insights into knowledge gaps
Didactic & technical support included

In short: ChatGPT knows a lot about the world. This knowledge buddy knows everything about your company and reliably shares that information with everyone who needs it.

Case Study: Mechanical engineering company

From distributed knowledge to a centralized knowledge base

At a medium-sized mechanical engineering company with multiple locations, valuable knowledge was scattered across numerous systems, documents, and individuals. New employees took a long time to become productive, and critical experiential knowledge was at risk of being lost.

Today, a Knowledge-Buddy consolidates the company’s know-how in one place – accessible via chat and presented as flashcards, audio, or video, depending on the situation. New employees can find information on their own, practical knowledge is preserved, and recurring questions don’t have to be answered individually over and over again. Scattered knowledge has been transformed into a strategic infrastructure that keeps the company capable of acting effectively in the long term.

Read the full case study

Person am Laptop nutzt den Knowledge-Hub für Informationen. Bildschirm zeigt Suchfunktion und verschiedene Optionen.

Free consultation

You bring your challenge – and we'll provide the perspective.

In 30 minutes, we’ll discuss your current learning situation, typical challenges, and where AI could really make a difference—or not. No need to have a fully formed idea. Afterward, you can take your time to decide whether and how to proceed.

Free & no obligation
30 minutes
No pitch, no sales pitch

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