Knowledge-Buddy

AI learning assistant that makes company knowledge accessible to all

No more searching and asking around: the Knowledge-Buddy consolidates your organization’s know-how in one place and delivers the right answer exactly when it’s needed.

Free live demo

Features | Coming Soon | Case Study

The knowledge is there, but no one can find it.

Every organization holds a vast amount of knowledge: in documents, systems, project files, and, above all, in the minds of experienced employees. The problem isn’t a lack of knowledge, but rather access to it:

  • Knowledge is everywhere and nowhere: scattered across countless systems, folders, and email inboxes, with no reliable central hub
  • Onboarding takes too long: New employees rely on constant handoffs, and the pace and quality vary
  • Experiential knowledge is at risk of being lost: when an experienced employee leaves, often irreplaceable know-how goes with them
  • Always the same questions: experts waste valuable time providing information that could have been documented long ago

Save time and preserve knowledge

Knowledge is only useful when it's available at the right moment. The Knowledge Buddy turns scattered know-how into a dynamic, reliable resource:

8-12h

time employees save each week that would otherwise be spent searching for information

50%

faster onboarding of new employees

24/7

reliable answers at every location, on every shift

1

central source of knowledge instead of dozens of scattered systems

Features

What makes the Knowledge-Buddy so effective

Answers in the right format

Sometimes a short text is enough; other times, a flashcard, a video, or a short audio clip can help. The Knowledge-Buddy delivers knowledge exactly as the situation calls for – not just as a wall of text.

One-stop shop for everything

Instead of searching through five different systems, your employees can simply ask the Knowledge-Buddy. It aggregates knowledge from documents, training materials, and project files and makes it searchable in context.

Answers come from verified sources, not guesses

Every answer comes from a curated, company-specific knowledge base and includes a source citation. This means everyone can rely on the information, even when it comes to sensitive topics.

Preserve knowledge based on experienced

The valuable know-how of experienced employees is systematically documented and made available for long-term use – before it leaves the company along with the employee.

Consistent across all locations

Everyone receives the same reliable answer – across all locations, on every shift. This significantly reduces follow-up questions and sources of error.

It shows trends, not individuals

The analytics dashboard provides anonymized and aggregated data on which questions are asked most frequently and where knowledge gaps exist – without revealing any information about specific individuals. This way, you know exactly what content you should add.

Feature Spotlight: Learning Boosts

Your Knowledge Buddy builds training sessions – live during the conversation

Learning Boosts allow the Knowledge Buddy to not only answer questions but also create interactive mini-training sessions right in the middle of a conversation – tailored to the user’s current learning needs. With explanations, quizzes, reflection prompts, or multimedia content, a single question can be turned into a short learning module as needed.

This is especially helpful during onboarding or when dealing with more complex topics: Employees don’t always need to know in advance what questions to ask. The Buddy can specifically curate existing company knowledge, explain connections, and deepen understanding where gaps still exist. This is how available organizational knowledge turns into real learning – at exactly the right moment.

What sets a Knowledge-Buddy apart from ChatGPT or a Company-GPT?

A generic AI tool knows the internet, but it doesn’t know your company. That’s exactly what matters when it comes to knowledge management:

Feature ChatGPT Company-GPT Knowledge-Buddy
Answers based on your verified company knowledge ✗ ✓ ✓
Strictly limited to the knowledge base – no made-up answers ✗ partly ✓
Automatic source citations ✗ partly ✓
Answers in various formats (text, flashcard, audio, video) ✗ ✗ ✓
Structured preservation of experiential knowledge ✗ ✗ ✓
Consistent answers across all locations ✗ partly ✓
Ongoing maintenance and updating of content ✗ ✗ ✓
Analytics dashboard with insights into knowledge gaps ✗ ✗ ✓
Didactic & technical support included ✗ ✗ ✓

In short: ChatGPT knows a lot about the world. This knowledge buddy knows everything about your company and reliably shares that information with everyone who needs it.

Case Study: Mechanical engineering company

From distributed knowledge to a centralized knowledge base

At a medium-sized mechanical engineering company with multiple locations, valuable knowledge was scattered across numerous systems, documents, and individuals. New employees took a long time to become productive, and critical experiential knowledge was at risk of being lost.

Today, a Knowledge-Buddy consolidates the company’s know-how in one place – accessible via chat and presented as flashcards, audio, or video, depending on the situation. New employees can find information on their own, practical knowledge is preserved, and recurring questions don’t have to be answered individually over and over again. Scattered knowledge has been transformed into a strategic infrastructure that keeps the company capable of acting effectively in the long term.

Read the full case study

Person am Laptop nutzt den Knowledge-Hub für Informationen. Bildschirm zeigt Suchfunktion und verschiedene Optionen.

Live demo

See the Knowledge Buddy in action

We will show you live in 30 minutes how the Knowledge Buddy consolidates scattered corporate knowledge and makes it available exactly when employees need it – quickly, reliably, and in the format that best suits the situation.

We will take a look at your knowledge landscape together: Where is time currently being wasted during searches? What experiential knowledge should be better preserved? And how could a Knowledge Buddy meaningfully support both new and experienced employees in their day-to-day work?

Would you like to get an overview first? Take the AI Reality Check and discover your AI learning profile in 5 minutes – free of charge and without registration.

Free & without obligation
30 minutes live demo
Online via Microsoft Teams

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